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Gymboree rewards
How The Program Works

Top 10 Frequently Asked Questions

General Membership Member ID, Card and Password Points Reward Certificates

General Membership

How do I become a member of Gymboree Rewards?
You can sign up at any U.S. Gymboree, Canada Gymboree or Gymboree Outlet store or online at gymboree.com.

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Does it cost anything to become a Gymboree Rewards member?
No - membership is free.

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Who can join Gymboree Rewards?
Membership is available to all persons who have reached the age of majority in their country, state or province of residence.

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Can family or friends use my membership so I'll earn points for their purchases?
No. Memberships are nontransferable and are only valid for use by the person who registered.

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What are the Terms and Conditions of the Gymboree Rewards Program?
To read more about the Gymboree Rewards Terms and Conditions, please click here.

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I would like to sign up online but cannot find my country of residence in the drop down – can I still join?
Please contact Gymboree customer service at customer_service@gymboree.com and we will add your country as soon as possible.

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What’s the difference between Gymboree Rewards and Gymbucks?
Gymboree Rewards allow you to earn points every time you shop. You will receive a $5 rewards certificate for every 250 points earned. Gymbucks are coupons offered approximately 3-5 times per year. The coupons are distributed and redeemed during specific dates and allow you to save up to 50% off your redemption purchase.

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Member ID, Card and Password

What should I do if I've lost my card?
You can still receive points for your purchases if you provide your membership number or registered email address when you make your online or in-store purchase. Once you have added your membership number to your Gymboree.com account, your membership number will be applied to any purchase you make online provided you have signed into your account.

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Will I receive a Gymboree Rewards card if I enroll online?
After you enroll online, a Gymboree Rewards card will be sent with your first Gymboree.com purchase where you ship the order to yourself at your billing address.

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Can I get a Gymboree Rewards card if I enrolled online but have not made a purchase?
If you enroll online and do not make a purchase but would like to receive a membership card, you can go to a participating store to receive a membership card. Your new Gymboree Rewards card will be automatically linked to your account.

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What sort of confirmation will I get if I enroll online?
When you enroll online, you will receive an email confirming your membership.

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What happens if I receive more than one Gymboree Rewards card and/or membership number?
If you receive more than one Gymboree Rewards card or membership number, you will still have only one Gymboree Rewards account. Each membership number will be automatically linked to your account. You can use your email address or any Gymboree Rewards card to earn points.

What if I don't have my membership card?
When you’re shopping in a Gymboree U.S., Canada, or Outlet store, you can ask a store associate to look up your Rewards account. When you’re shopping on gymboree.com, log into your account with your email address.

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Points

How do I earn points?
You will earn one point for every $1 (U.S.) you spend on qualifying purchases when you use your membership card at the time of purchase in-store at Gymboree and Gymboree Outlet and online at Gymboree.com. You will earn one point for every $1 Canadian you spend on qualifying purchases when you use your membership card at the time of purchase in-store at Gymboree Canada stores.

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When can I start to earn points?
You're eligible to begin earning points the moment you join the Gymboree Rewards program. Remember to provide your account number when you make your purchase.

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If I enrolled online before checkout, will that purchase qualify for rewards?
Yes, your account is active immediately, and you will receive points for that order.

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When are the three month earning periods?
The three month earning periods for accumulation of Gymboree Rewards points are:

  • February 1 through April 30
  • May 1 through July 31
  • August 1 through October 31
  • November 1 through January 31

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Can I receive points on in-store purchases without a physical card?
Yes. If you do not have a physical Gymboree Rewards card, you can still earn points on in-store purchases by providing the email address on your account.

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Can I earn Gymboree Rewards points during Gymbucks earning and redemption periods?
Yes. During a Gymbucks earning period, you can earn Gymbucks and Gymboree Rewards points at the same time. During a Gymbucks redemption period, you can earn Gymboree Rewards points on your purchase amount after Gymbucks have been applied.

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Reward Certificates

What can I purchase with my reward certificates?
Rewards certificates are coupons for discounts off future purchases at U.S. Gymboree, Canada Gymboree, Gymboree Outlet and Gymboree.com. Rewards certificates may only be redeemed for a single purchase. If the redemption purchase amount is less than the value of the rewards certificate, no change or credit will be given. Gymboree Rewards program points cannot be redeemed for the following: sales tax, shipping, donations, gift wrap or purchases of gift cards. Rewards certificates may be combined with other offers, but they are valid on in-stock items only.

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How do I get my reward certificates?
Rewards certificates are issued via email every three months. You’ll receive a $5 rewards certificate for every 250 points earned. If you have earned fewer than 250 points, your balance will be carried forward to the next three month earnings period. Balances remaining after awards are issued will also be carried to the next earnings period.

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How soon after an earnings period are Rewards certificates sent out?
Rewards certificates will be emailed within three weeks from the end of an earnings period.

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Are Rewards certificates redeemable in Canadian stores?
Yes, certificates are redeemable in Canadian stores for their stated denomination in Canadian dollars. For example, if you earn a $5 rewards certificate and spend the rewards certificate in a Canadian Gymboree store, the rewards certificate will be worth $5 Canadian.

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Can I use a Gymboree Rewards certificate if I am also redeeming Gymbucks?
Yes, if a Gymboree Rewards certificate redemption period overlaps Gymbucks redemption, you may use both. Please remember that in order to redeem $25 Gymbucks, your purchase must exceed $50 before tax, donations and shipping fees and after all applicable discounts including your rewards certificate. For frequently asked questions about Gymbucks, click here.

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Enjoy these Exclusive Benefits
  • $5 rewards certificate for every 250 points earned
  • Members-only coupons and deals
  • Early access to special shopping events and promotions
  • Free Gymboree Play & Music class pass, plus $20 off enrollment
Enroll Now
Track Your Points

If you just set up a Gymboree Rewards account in a stores you need to set up your online access to track your points.

Activate Online Account