Top Frequently Asked Questions
You can sign up at any U.S. Gymboree, Canada Gymboree, or Gymboree Outlet store or online at gymboree.com.
No - membership is free.
Membership is available to all persons who have reached the age of majority with a delivery address in the U.S. or Canada.
At this time, you can join Gymboree Rewards if you have a delivery address in the U.S. or Canada. International customers shopping on global.gymboree.com are not eligible for Rewards currently. We will recognize existing international Gymboree Rewards members for a limited time only. Reward certificates for customers with delivery addresses outside of the U.S. or Canada are valid until July 10, 2016. We hope to reinstate the program internationally in the near future.
No. Memberships are nontransferable and are only valid for use by the person who registered.
To read more about the Gymboree Rewards Terms and Conditions, please click here.
Gymboree Rewards allow you to earn points every time you shop. You will receive a $5 rewards certificate for every 250 points earned. Gymbucks are coupons offered approximately 3-5 times per year. The coupons are distributed and redeemed during specific dates and allow you to save up to 50% off your redemption purchase.
| Back to top |
Member ID, Card and Password
You can still receive points for your purchases if you provide your membership number or registered email address when you make your online or in-store purchase. Once you have added your membership number to your Gymboree.com account, your membership number will be applied to any purchase you make online provided you have signed into your account.
After you enroll online, a Gymboree Rewards card will be sent with your first Gymboree.com purchase where you ship the order to yourself at your billing address.
If you enroll online and do not make a purchase but would like to receive a membership card, you can go to a participating store to receive a membership card. Your new Gymboree Rewards card will be automatically linked to your account.
When you enroll online, you will receive an email confirming your membership.
If you receive more than one Gymboree Rewards card or membership number, you will still have only one Gymboree Rewards account. Each membership number will be automatically linked to your account. You can use your email address or any Gymboree Rewards card to earn points.
When you╦re shopping in a Gymboree U.S., Canada, or Outlet store, you can ask a store associate to look up your Rewards account. When you╦re shopping on gymboree.com, log into your account with your email address.
| Back to top |
You will earn one point for every $1 (U.S. or Canadian) you spend on qualifying purchases when you use your membership card at the time of purchase in-store at Gymboree U.S., Gymboree Canada, and Gymboree Outlet and online at gymboree.com. (You will earn one point for every $1 Canadian you spend on qualifying purchases when you use your membership card at the time of purchase in-store at Gymboree Canada stores beginning in late 2010.)
You're eligible to begin earning points the moment you join the Gymboree Rewards program. Remember to provide your account number when you make your purchase.
Yes, your account is active immediately, and you will receive points for that order.
The three month earning periods for accumulation of Gymboree Rewards points are:
• February 1 through April 30
• May 1 through July 14
• July 15 through October 31
• November 1 through January 31
Yes. If you do not have a physical Gymboree Rewards card, you can still earn points on in-store purchases by providing the email address on your account.
Yes. During a Gymbucks earning period, you can earn Gymbucks and Gymboree Rewards points at the same time. During a Gymbucks redemption period, you can earn Gymboree Rewards points on your purchase amount after Gymbucks have been applied.
| Back to top |
Reward certificates are coupons for discounts off future purchases at Gymboree U.S., Gymboree Canada, Gymboree Outlet and gymboree.com. Reward certificates may only be redeemed for a single purchase. If the redemption purchase amount is less than the value of the reward certificate, no change or credit will be given. Gymboree Rewards program points cannot be redeemed for the following: sales tax, shipping, donations, gift wrap or purchases of gift cards. Reward certificates may be combined with other offers, but they are valid on in-stock items only.
Reward certificates are issued via email every three months. You'll receive a $5 reward certificate for every 250 points earned. If you have earned fewer than 250 points, your balance will be carried forward to the next earnings period. Balances remaining after awards are issued will also be carried to the next earnings period.
Rewards certificates will be emailed within three weeks from the end of an earnings period.
Yes, certificates are redeemable in Canadian stores for their stated denomination in Canadian dollars. For example, if you earn a $5 rewards certificate and spend the rewards certificate in a Canadian Gymboree store, the rewards certificate will be worth $5 Canadian.
Yes, if a Gymboree Rewards certificate redemption period overlaps Gymbucks redemption, you may use both. Please remember that in order to redeem $25 Gymbucks, your purchase must exceed $50 before tax, donations and shipping fees and after all applicable discounts including your rewards certificate. For frequently asked questions about Gymbucks, click here.