Terms and Conditions
The Gymboree Rewards program is brought to you by Gymboree Group, Inc. (“Gymboree”).
Gymboree may, at any time, terminate, alter or modify the Gymboree Rewards program and/or these Terms and Conditions without any further obligations and/or benefits to members. We will provide you written notices via email or a notice posted on gymboree.com should we terminate, alter or modify the Gymboree Rewards program and/or these Terms and Conditions. “Terms and Conditions” shall refer to these Terms and Conditions, as they are modified by Gymboree in its sole and absolute discretion.
GYMBOREE, the GYMBOREE logo, GYMBOREE OUTLET, GYMBOREE Rewards, gymboree.com, and other Gymboree trademarks and logos are the intellectual property of Gymboree Group, Inc. and/or its affiliates. These Terms and Conditions are void where and to the extent prohibited by law.
Your debit or credit card will be pre-authorized at the time your order is submitted. The funds will be held by your bank, which may affect your account balance. Gymboree is not responsible for overdraft fees. Your debit or credit card will be charged at the time the order ships.
How to Join
As a member of the Gymboree Rewards program, you will earn one point for every $1 USD (for Canadian in-store purchases, you will earn one point for every $1 CAD) you spend on qualifying purchases, net of taxes (see "Non-Qualifying Items" below) when you use your membership card at the time of purchase in-store at participating Gymboree locations in the U.S. and Canada, at participating Gymboree Outlets or when you enter your membership number online at gymboree.com when making an online purchase. Purchases are in U.S. dollars at participating stores in the U.S. and online; purchases are in Canadian dollars for purchases in participating Canadian stores.
Points will post to your account approximately seven days from in-store purchase and seven days from the date of shipment for online orders. You can earn additional points through special offers and promotions as designated by Gymboree, in its sole discretion, from time to time. Point calculations are based upon dollars net of taxes spent at checkout on qualifying purchases (see "Non-Qualifying Items" below). When products are returned or exchanged, points will be deducted from your Gymboree Rewards account for the amount of return or the difference in the exchanged product (if the new item is less than the original item) net of taxes. When products are subject to a price adjustment, points will be deducted from your Gymboree Rewards account for the incremental amount of the price adjustment net of taxes. Purchases made with a merchandise credit will not earn points. Points cannot be earned on purchases made prior to joining the Gymboree Rewards program. You may only earn points on purchases made with your membership number for up to three purchases in a day.
Only one membership card or membership number may be used in connection with a purchase. Points will only post to one Gymboree Rewards account per person. If you have more than one Gymboree Rewards account, (i) points earned from qualifying transactions will be credited to the primary account designated by Gymboree, in its sole and absolute discretion and (ii) you can only earn one set of enrollment bonus points.
How to Receive Rewards
For every 200 points you earn in the Gymboree Rewards program, you will receive a Rewards certificate redeemable for a $10 discount off a future purchase of any qualifying products at Gymboree, Gymboree Outlet or gymboree.com (see below, "How to Use Rewards Certificates"). Rewards certificates will be issued in multiples of $10 for every 200 points you earn. Rewards certificates are not redeemable for "Non-Qualifying Items," (see below). 200 points will be automatically deducted from your account for every $10 Rewards certificate issued to you. Rewards certificates will only be issued by email. A $10 Rewards certificate will be issued to you every time you reach 200 points. Multiple Rewards certificates may be combined into one Rewards certificate. A maximum of $200 of Rewards certificates will be issued in any one day. Any additional Rewards certificates above $200 will be issued on the following day.
Rewards certificates will be redeemable in United States Dollars if spent in a participating U.S. Gymboree store, Gymboree Outlet or at gymboree.com. Rewards certificates will be issued in the same currency they were earned in. For example, if you earn a $10 Rewards certificate for $200 spent in a Canadian Gymboree store, the Rewards certificate will be worth $10CAD. However, if you earn the Rewards certificate from spending $200 at gymboree.com or in a U.S. Gymboree store or Outlet, the Rewards certificate will be worth $10USD.
How to Use Rewards Certificates
Rewards certificates may only be redeemed by the Gymboree Rewards member to whom the Rewards certificate was awarded. Rewards certificates are coupons for discounts off future purchases at Gymboree, Gymboree Outlet and gymboree.com. If the value of the purchase is less than the Rewards certificate, no change will be provided and the remaining amount of the Rewards certificate will be lost. The value of the Rewards certificate will be applied as a percentage discount on each item in your transaction. You will receive the price paid (after the discount) on all returned or exchanged merchandise. The value of your Rewards certificate will not be returned if you make a return or exchange. Rewards certificates cannot be applied to previous purchases. Transactions involving redeeming Rewards certificates are not eligible for price adjustments. Rewards certificates may be used in conjunction with most Gymboree discounts or coupons, to be determined in Gymboree’s sole and absolute discretion.
Unless noted otherwise on the Rewards certificate, each Rewards certificate will expire within forty-five (45) days from the date it is issued.
Gymboree Rewards program points cannot be earned or redeemed on the following: sales tax, shipping, donations, gift wrap or purchases of gift cards. In addition, Gymboree Rewards program points cannot be earned or redeemed at Gymboree Play & Music. Other exclusions may apply. Gymboree may add or delete non-qualifying items in Gymboree’s sole and absolute discretion.
Customers will earn points on the merchandise subtotal, after any discounts are taken and pre-charges for tax, shipping, donations, gift wrap or purchases of gift cards.
Gymboree Play & Music
Bring your membership card to a participating Gymboree Play & Music to receive a free class and $20 off of your enrollment if you enroll at your free class. Offer is valid for new Gymboree Play & Music families only. Existing Play & Music customers are not eligible. Offer is not redeemable for cash or credit. Void where prohibited by law.
As a result of your membership in the Gymboree Rewards Program, you will receive emails addressed only to Gymboree Rewards members. If you do not open any one of these emails during any twelve (12)-month period, Gymboree reserves the right to cease sending you these emails. You can opt in again to receive these emails by signing into your online account to view and modify your Rewards email subscription status.
Membership cards, points and Rewards certificates have no cash value and are non-transferable. Lost, stolen or destroyed membership cards and Rewards certificates will not be replaced. Gymboree is not responsible for communication errors, including distribution of Rewards certificates, due to a change of email address or other changes in contact information. Other restrictions or exclusions may apply.
Membership Cancellation, Modification, Expiration and Termination
You may cancel your membership at any time by notifying Gymboree Customer Service by mail, e-mail or telephone. Cancellation may take from six to eight weeks to finalize.
If you do not make any qualifying purchases with your Gymboree Rewards membership number during a calendar year, Gymboree may, in its sole discretion, terminate your account on or after the last day of that calendar year. If your membership expires, any points which remain in your account will be forfeited.
In all matters relating to the administration of the Gymboree Rewards program, the decisions of Gymboree shall be final. Gymboree reserves the right to cancel, amend or revoke any program, including, without limitation, the Gymboree Rewards program, at any time due to reasonable business consideration or circumstances beyond its control or as required by applicable law. In addition, Gymboree reserves the right to terminate your Gymboree Rewards membership, and void any points accumulated in such account(s), if you, in Gymboree’s sole discretion, violate any of these Terms and Conditions or any applicable law, earn points via deception, forgery, fraud, or commit any other abuse of the Gymboree Rewards program.
How to Contact the Gymboree Rewards Program
For information about your account or to update your account information, visit gymboree.com or contact Gymboree’s Customer Service. Please have your membership number with you when logging into your account or contacting Customer Service.
Contact by mail:
2299 Kids Way
Dixon, CA 95620
Contact by e-mail: Rewards@gymboree.com
Contact by phone: Call toll-free 1-877-449-6932
By becoming a member of the Gymboree Rewards program, you agree to receive advertising, marketing materials and other communications from Gymboree. In addition, you will receive marketing communications from Gymboree’s other brands, including, without limitation, Gymboree Outlet, Janie and Jack, Janie and Jack Outlet, and Crazy8. You may unsubscribe from these emails by following the instructions at the bottom of emails for updating your preferences.
Limitation of Liability
GYMBOREE SHALL NOT BE LIABLE FOR ANY CLAIMS, ACTIONS, INJURY, LOSS OR DAMAGE OF ANY KIND, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY OR DEATH, RESULTING FROM THE GYMBOREE REWARDS PROGRAM. THIS LIMITATION OF LIABILITY IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, COMPENSATORY, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES; LOSS OF DATA, INCOME, OR PROFIT; LOSS OR DAMAGE TO PROPERTY; AND CLAIMS OF THIRD PARTIES. YOU ACKNOWLEDGE AND AGREE THAT GYMBOREE HAS NOT MADE AND IS NOT IN ANY MANNER RESPONSIBLE OR LIABLE FOR ANY WARRANTY, REPRESENTATION, OR GUARANTEE, STATUTORY, EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, AND FITNESS FOR A PARTICULAR PURPOSE), IN FACT OR IN LAW, RELATIVE TO THE GYMBOREE REWARDS PROGRAM. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, GYMBOREE DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS WITH RESPECT TO GYMBOREE.COM AND GYMBOREE SHALL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS RELATED THERETO.
These Terms and Conditions and the Gymboree Rewards program will be interpreted, construed and enforced, and governed in all aspects in accordance with the exclusive jurisdiction and laws of the state of California. Any cause of action arising under or relating to these Terms and Conditions will be brought exclusively in a court in San Francisco, California.
These Terms and Conditions are effective as of May 17, 2016. These Terms and Conditions were updated as of January 30, 2018