How do I earn points with My Place Rewards?

Before shopping online, log into your My Place Rewards account. When shopping in stores, present a valid My Place Rewards account identifier such as your member ID number, email address or phone number and zip code.

My Place Rewards Members in each MPR Tier will earn 1 point for every US $1 spent, rounded to the nearest dollar, on eligible purchases at The Children’s Place stores located in the U.S. and Puerto Rico, and online at childrensplace.com or gymboree.com (for purchases shipped within the United States and Puerto Rico).

My Place Rewards Credit Cardmembers in each MPR Tier will earn 2 points for every US $1 spent, rounded to the nearest dollar, on Eligible Purchases at The Children’s Place stores located in the U.S. and Puerto Rico, and online at childrensplace.com or gymboree.com when logged into your Account (for purchases shipped within the United States and Puerto Rico) or through the Mobile Apps when logged into your Account (for purchases shipped within the United States or Puerto Rico), in each instance, when you use the My Place Rewards Credit Card.

The Eligible Purchase amount is the transaction total for merchandise and gift wrap service after any discounts and does NOT include taxes, shipping or purchases of gift cards.

What is an eligible purchase?

“Eligible Purchases” are fulfilled purchases of merchandise and gift wrap products at a The Children’s Place or Gymboree store (including respective outlet stores) (in the U.S. or Puerto Rico) when you present your valid Account identifier such as your member number, phone number or email address, and online at childrensplace.com, gymboree.com when logged into your Account (for purchases shipped within the United States or Puerto Rico), or through the Mobile Apps when logged into your Account (for purchases shipped within the United States or Puerto Rico).

The following do not qualify as Eligible Purchases:

• Gift cards or e-gift cards
• Services, event tickets, taxes, fees, or shipping/delivery charges
• Returns, refunds, credits, cancellations, or adjustments on previous purchases
• Unauthorized or fraudulent charges
• Charges that violate your Credit Card Account Agreement
• Purchases made for business or resale purposes
• Orders placed through third-party platforms (including, without limitation, Amazon, Shein, Walmart, etc.)
• Bulk purchases (as determined by The Children’s Place in our sole discretion)
• Balance transfers, interest, fees or other account activity
• Any purchase that is completed without being logged into your Account
• Purchases that are not fulfilled or completed

Click here to view the full terms & conditions and learn more about Eligible Purchases.

How do I earn bonus points with My Place Rewards?

You can earn Bonus Points through special promotions on select purchases or non-purchase activities. These offers are available from time to time and may vary. Be sure to check each offer’s terms and conditions before participating.

• Bonus Point offers may change. The way you earn Bonus Points—and how many you can earn—can differ with each promotion.
• Read the details. Some offers may include conditions like blackout dates, limits on how many Bonus Points you can earn, or exclusions on certain items.
• Offers may be limited. We may update or remove Bonus Point promotions at any time, without prior notice.
• Already earned Points are safe. Any Bonus Points you’ve already earned will stay in your account, even if an offer changes or ends.

Can I earn points with My Place Rewards on purchases prior to my enrollment?

Points cannot be earned or claimed on purchases made prior to your enrollment date. Bonus points cannot be earned prior to the start date of any bonus promotions associated with the Program.

Can I earn points with My Place Rewards without an online account?

Points cannot be earned or claimed on purchases in store without providing your Member ID Number. Points cannot be earned or claimed on purchases made online or on the Mobile Apps without logging into your My Place Rewards account prior to purchase.

When do Points post to my account?

Points are automatically issued and will appear in your account approximately 48 hours after your Eligible Purchase in a Store, or, for online or Mobile App purchases when logged into your My Place Rewards account, approximately 48 hours after the shipment date of the Eligible Purchase, unless otherwise noted on the terms of a bonus offer.

Bonus Points for non-purchase activities will appear in your account within forty-eight (48) hours of your satisfactory completion of the applicable required activity.

How can I track the points I earn with My Place Rewards?

You may review your point balance and account activity on your My Place Rewards account page. You'll need your email address and password to log in.

My account balance is missing a transaction, can I add points?

If Points are not issued for an Eligible Purchase, you may request the missing Points up to 90 days after the original transaction by contacting our Customer Service team at 1-877-752-2387. You'll be asked to provide certain transaction-related information on the receipt to verify the purchase. All requests are subject to verification, and The Children's Place's decision as to whether or not Points will be earned is final.

When do my points expire?

Your Points will stay in your account until they’re either:

• Converted into a My Place Rewards (MPR) Discount by you
• Expired
• Forfeited

What happens to my points if I make a return?

If you return an item from an Eligible Purchase, we’ll adjust your Points balance to reflect the updated purchase total.

• Points earned from returned or refunded items will be deducted from your account
• If the return causes your Points balance to drop below zero, your account will show a negative balance

Example: If you have 70 Points and return an item worth $80, your new balance will be -10 Points. You’ll need to earn enough Points to bring your balance back to zero before earning any Points eligible for redemption.

What happens to my MPR Discount if I make a return?

If you return an item purchased using an MPR Discount:

• Your refund will reflect the purchase price minus a prorated portion of the discount used.
• Once an MPR Discount is applied to a purchase, it cannot be reused or reissued, even if the item is returned.