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Help Center


What is My Place Rewards?

My Place Rewards is our FREE loyalty program. It allows you to earn points toward rewards that are emailed to you and conveniently waiting in your online account each month!

How do I become a My Place Rewards member?

You can sign up online by clicking ‘create account' at the top of any of our websites,, or, or ask an associate in any of our store locations in the United States. To become a member, you'll need to provide:

  • Your first and last name
  • A valid email address (Program communications, offers and rewards will be sent via email; therefore a valid email address is needed for membership.)
  • Your ZIP/postal code and phone number (We use your phone number to look up your account if you do not have your membership number during in-store checkout.)

You are responsible for providing any changes or updates to your contact information.

Can anyone join My Place Rewards?

You can join My Place Rewards free of charge if you are a legal resident of the United States (including Puerto Rico) and have reached the age of majority in your jurisdiction of residence.

Why do you need my email address and phone number?

All program communications and rewards will be sent via email, so you'll want to keep your contact information updated. We also collect a phone number should you prefer we use that to look up your My Place Rewards Member ID number. Your zip code is used to send geo-targeted offers.

Why do I need to set up my account online if I already signed up in store?

An online My Place Rewards account is required in order to access your points and rewards. If you signed up in stores, you'll receive a Welcome email with instructions on how to create a password for your online account. If you signed up in store and did not receive a Welcome email, you can reset your password in order to access your online account.

You must log in to your online account in order to check your point balance, access your rewards and view your special offers.

Can I combine my account with another member’s account?

Two members may share an account if they are legal residents of the same household. Account sharing is permitted if a requesting member provides reasonable proof that he/she legally shares a household with another member. If you would like to combine two accounts into one for the same household, one account will be closed and all purchases, points and coupons will be added to the other account. Please contact Customer Service at 1-877-752-2387 and an associate will be glad to assist you with combining your two accounts into one.

I have a My Place Rewards Credit Card. Can I participate in the program too?

Great news! As a Cardholder, you're already a member of My Place Rewards and have the added perk of earning points even faster at 2 points for every $1 you spend. That means a $5 reward for every $50 spent!

What are the full My Place Rewards Program Terms & Conditions?

View the full terms & conditions of the program. You're responsible for remaining knowledgeable about the program terms. The terms published in the My Place Rewards section of The Children's Place website will be the applicable terms for the program. The most current online version of these terms will supersede all previous versions of these terms.

How do I cancel my membership?

You have the right to cancel your membership at any time by calling Customer Service: U.S. customers at 877-752-2387. If you cancel your membership, your account will be closed, your point balance will be zero and you will no longer have membership benefits. The Children's Place, in its sole discretion, may terminate your membership without notice if continued use of your membership would violate any terms. For example, if The Children's Place has valid reason to believe your account is being used fraudulently, membership will be terminated. If your membership is terminated, your account will be closed, your point balance will be zero and you will no longer have membership benefits.