Help Center

Membership

What is My Place Rewards?

My Place Rewards is our loyalty program with three membership tiers also known as MPR Tiers: Insider, Stylist, Icon. All MPR Tiers provide access to a variety of privileges, benefits, and discounts to My Place Rewards Members, detailed below (see childrensplace.com/rewards-terms for full terms and conditions):


Tier 1: Insider Tier 2: Stylist Tier 3: Icon
Annual Spend Threshold < $75 $75 - $300

My Place Rewards Credit Card (“MPRCC”) Members in Good Standing start as Stylist regardless of annual spend
> $300
Points Earned $1 = 1 Point $1 = 1 Point for Members
Or
$1 = 2 Points for MPRCC Members
$1 = 1 Point for Members
Or
$1 = 2 Points for MPRCC Members
Points Conversion and Redemption of MPR Discounts • For every 100 Points you earn, you have the option to redeem the Points at checkout for a $5 MPR Discount (defined below) (with minimum purchase for online orders of at least $0.01 after MPR Discount is applied )
• MPR Discount can be stacked on top of other promos (unless otherwise indicated in the terms and conditions of such promos), subject to a maximum MPR Discount of $50 per day
Benefits • Third Priority Early Access to Sales
• Free Gift Wrap Kit (up to 1 per Loyalty Year as defined below)
• Birthday Discount
• Bonus Points
• Second Priority Early Access to Sales
• Free Gift Wrap Kit (up to 2 per Loyalty Year)
• Birthday Discount
• Personal Bonus Events
• Bonus Points
• Special Events & Offers
• First Priority Early Access to Sales
• Free Gift Wrap Kit (up to 4 per Loyalty Year)
• Birthday Discount
• Personal Bonus Events
• Bonus Points
• Special Events & Offers
• Expedited Order Processing

How do I become a My Place Rewards member?

There is no cost to join My Place Rewards. You can sign up (1) online by clicking ‘create account' at the top of any of our websites (childrensplace.com or gymboree.com) or through our official The Children’s Place or Gymboree mobile apps (the “Mobile Apps”) or (2) ask an associate in any of our The Children’s Place or Gymboree store locations (including respective outlet stores) in the United States and Puerto Rico. To become a member, you'll need to provide:



  • Your first and last name
  • A valid email address (My Place Rewards Program communications and offers will be sent via email; therefore, a valid email address is needed for membership. Please see Section 5 “Communications” under the My Place Rewards Terms and Conditions for more information regarding Program communications.)
  • Your ZIP/postal code and phone number (We use your phone number to look up your account if you do not have your membership number during in-store checkout.)


You are responsible for providing any changes or updates to your contact information.

Can anyone join My Place Rewards?

You can join My Place Rewards free of charge if you (1) are a legal resident of the United States (or Puerto Rico) and have an address in the U.S. (or Puerto Rico), (2) have reached the age of majority in your jurisdiction of residence, and (3) have legal capacity to enter into a binding legal agreement.

Why do you need my email address and phone number?

All My Place Rewards Program communications and offers will be sent via email, so you'll want to keep your contact information updated. Please see Section 5 “Communications” under the My Place Rewards Terms and Conditions for more information regarding email communications.

We also collect a phone number should you prefer we use that to look up your My Place Rewards Member ID number. Please see our [Mobile Terms of Service] for more information regarding mobile and text message communications.

Why do I need to set up my account online if I already signed up in store?

An online My Place Rewards account is required to access your points, benefits and offers. If you signed up in stores, you'll receive a Welcome email with instructions on how to create a password for your online account. If you signed up in store and did not receive a Welcome email, you can reset your password in order to access your online account.


You must log in to your online account to check your points balance, access your benefits and view your special offers.

What MPR tier do I start at, and how can I move up?

When you join the My Place Rewards Program, you’ll automatically start at the Insider tier – unless you’re a My Place Rewards Credit Cardmember. MPRCC Members in Good Standing begin at the Stylist tier.

Your MPR tier status is based on how much you spend on Eligible Purchases during your Loyalty Year, which is the 12-month period following your enrollment or your last tier upgrade. When you make purchases on childrensplace.com, gymboree.com or through the Mobile Apps, make sure you’re logged into your Account prior to your purchase.

When you meet the spend threshold to achieve a higher MPR Tier status, a new Loyalty Year will begin on or around the date that such Eligible Purchase that achieved the spend threshold for the higher MPR Tier is fulfilled and completed. Where an order ships in multiple shipments, the order is deemed to be fulfilled and completed upon the shipment of the final item in the transaction containing the qualifying Eligible Purchase. You will receive an email notifying you when your new MPR Tier status is in effect. Your new MPR Tier status benefits will apply for Eligible Purchases placed after the complete fulfillment of the transaction containing the qualifying Eligible Purchase that achieved your new MPR Tier status. At the end of each Loyalty Year, your MPR tier status will be reviewed and calculated based on your total dollars spent on Eligible Purchases during that period (not including the purchase that originally upgraded you to the new MPR tier).



Insider

Who qualifies:

  • All Members (except MPRCC Members) automatically begin as Insider Members
  • Members who spend less than $75

How long it lasts:

  • Members will remain Insider Members indefinitely unless the minimum annual spend threshold required to achieve Stylist, Icon or other MPR tier status is met

Stylist

Who qualifies:

  • Members who spend $75-$300 on Eligible Purchases after joining the My Place Rewards Program
  • All MPRCC Members in Good Standing, regardless of annual spend (unless they qualify for a higher tier)

How long it lasts:

  • Once you qualify, you’ll keep Stylist status for the next Loyalty Year
  • If you don’t meet the spend requirement again during that year, your status will return to Insider (unless you’re a My Place Rewards Credit Cardmember)
  • MPRCC Members in Good Standing will remain Stylist Members unless they qualify for a higher tier

Icon

Who qualifies:

  • Members who spend over $300 on Eligible Purchases after joining the My Place Rewards Program

How long it lasts:

  • Once you qualify, you’ll keep Icon status for the next Loyalty Year
  • If you don’t meet the $300 spend requirement again during that year, your status will adjust to the appropriate lower tier based on your total eligible spend
  • MPRCC Members who qualify for Icon status will retain it for the next Loyalty Year as long as they remain in Good Standing


Can I combine my account with another member’s account?

You may have only one (1) My Place Rewards account. If you are a My Place Rewards Credit Cardholder, you may have four (4) additional authorized buyers on your MPRCC account, and all authorized buyers will collectively have one (1) Account under the primary cardholder’s name and contact information. All Points earned by authorized buyers will go to the primary cardholder’s Account. Otherwise, My Place Rewards account sharing is strictly prohibited.

I have a My Place Rewards Credit Card. Can I participate in the program too?

Great news! As a Cardholder, you're already a member of My Place Rewards at the Stylist tier and have the added perk of earning Points even faster at 2 Points for every $1 you spend. For every 100 Points you earn, you have the option to redeem the Points at checkout for a $5 MPR Discount (subject to a maximum $50 MPR Discount per day). That means a $5 MPR discount for every $50 spent!

What are the full My Place Rewards Program Terms & Conditions?

Click to view the full terms & conditions of the My Place Rewards Program. You're responsible for remaining knowledgeable about the My Place Rewards Program terms. The terms published in the My Place Rewards section of The Children's Place website will be the applicable terms for the program. The most current online version of these terms will supersede all previous versions of these terms.

How do I cancel my membership?

You have the right to cancel your membership at any time by calling Customer Service: U.S. customers at 877-752-2387. If you cancel your membership, your account will be closed, your point balance will be zero and you will no longer have membership benefits. The Children's Place, in its sole discretion, may terminate your membership without notice if continued use of your membership would violate any terms. For example, if The Children's Place has valid reason to believe your account is being used fraudulently, membership will be terminated. If your membership is terminated, your account will be closed, your point balance will be zero and you will no longer have membership benefits.