Contact Us


Our Customer Service Team is available at:

1-877-4-GYMWEB (1-877-449-6932)
Mon–Fri: 6am to 6pm (PT)
Sat: 7am to 3pm (PT)
Sun: 8am to 4pm (PT)
To place or check status on orders, please call or email us any time.

Email Us

Our fax number is: 1-707-678-1315

Our mailing address for returns is:
Gymboree Online Store Returns
2299 Kids Way
Dixon, CA 95620

Updates to our policies based on the Gymboree Group Restructuring:

Visit GymboreeGroupRestructing.com for more information.

Gift Cards

  • All active gift cards will be eligible to be redeemed until Saturday, 2/16/19.
  • Effective Sunday, 2/17/19 all gift cards will be inactive and will not be eligible to be redeemed.

Merchandise Credit

  • Effective Friday, 2/1/19 stores will no longer issue merchandise credits.
  • All active merchandise credit will be eligible to be redeemed until Saturday, 2/16/19.
  • Effective Sunday, 2/17/19 all merchandise credit will be inactive and will not be eligible to be redeemed.

GymBucks

  • Effective Friday, 1/18/19 the Gymbucks program is discontinued both online and in stores.

Gymboree Rewards

  • Effective Friday, 1/18/19 the rewards program is discontinued both online and in stores.

Gymboree Visa (US)

  • Effective Friday, 1/18/19 the Gymboree Visa program will end both online and in stores.

Coupons

  • Effective Friday, 1/18/19 stores will not accept coupons.
  • Effective Wednesday, 1/23/19 coupons will no longer be accepted online.

Sales

  • Effective Friday, 1/18/19 all sales will be final in stores.
  • Effective Sunday, 1/20/19 all sales will be final online.

Returns

  • Effective Friday, 1/18/19 any purchase made in a store prior to Friday, 1/18/19 will be eligible to be returned until Friday, 2/1/19.
  • Effective Sunday, 1/20/19 any purchase made in a online prior to Sunday, 1/20/19 will be eligible to be returned until Friday, 2/1/19.
  • Beginning Sunday, 1/20/19, Free Returns will be discontinued.

Checks

  • Effective Friday, 1/18/19 checks will no longer be a valid method of payment in stores.

Price Adjustments

  • Effective Friday, 1/18/19 prices adjustments will no longer be honored.

Shipping


We ship anywhere in the U.S. and to many countries around the world.

Domestic Shipping
International Shipping

Returns & Exchanges


Visit our Return Policy page for updated information.

Return Policy
Price Adjustments

Ordering & Payment


We accept all major credit and debit cards.

Payment Methods
Gift Card Balance

Promotions


Visit our Sales & Coupons page for updated information.

Sales & Coupons

Gift Services


We make gift giving easy-peasy.

Gift Options

Size Charts


What size should you buy? Our handy little guides can help.

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