FAQS

 
  • Updates

Updates to our policies based on the Gymboree Group Restructuring:

Visit GymboreeGroupRestructing.com for more information.

Gift Cards

  • All active gift cards will be eligible to be redeemed until Saturday, 2/16/19.
  • Effective Sunday, 2/17/19 all gift cards will be inactive and will not be eligible to be redeemed.

Merchandise Credit

  • Effective Friday, 2/1/19 stores will no longer issue merchandise credits.
  • All active merchandise credit will be eligible to be redeemed until Saturday, 2/16/19.
  • Effective Sunday, 2/17/19 all merchandise credit will be inactive and will not be eligible to be redeemed.

GymBucks

  • Effective Friday, 1/18/19 the Gymbucks program is discontinued both online and in stores.

Gymboree Rewards

  • Effective Friday, 1/18/19 the rewards program is discontinued both online and in stores.

Gymboree Visa (US)

  • Effective Friday, 1/18/19 the Gymboree Visa program will end both online and in stores.

Coupons

  • Effective Friday, 1/18/19 stores will not accept coupons.
  • Effective Wednesday, 1/23/19 coupons will no longer be accepted online.

Sales

  • Effective Friday, 1/18/19, all sales will be final in stores.
  • Effective Friday, 1/18/19, all sales will be final online.

Returns

  • Effective Friday, 1/18/19 any purchase made in a store within 60 days prior to Friday, 1/18/19 will be eligible to be returned until Friday, 2/1/19.
  • Effective Friday, 1/18/19, any purchase made online within 60 days prior to Friday, 1/18/19, will be eligible to be returned until Friday, 2/1/19.
  • Beginning Friday, 1/18/19, Free Returns will be discontinued.

Checks

  • Effective Friday, 1/18/19 checks will no longer be a valid method of payment in stores.

Price Adjustments

  • Effective Friday, 1/18/19 prices adjustments will no longer be honored.

International Shipping

  • Effective Wednesday, 2/20/19, Gymboree will no longer ship outside the United States.